Terms and Conditions

These are the terms and conditions (hereinafter: “Terms and Conditions”) of ThaiTravelExpert (hereinafter: “ThaiTravelExpert”).

Article 1 – General

These Terms and Conditions apply to every offer, quotation and agreement relating to products and/or services offered by ThaiTravelExpert.

By purchasing our products and/or services, you agree to these Terms and Conditions.

Article 2 – Offers and quotations

Our offers and quotations are indicative and non-binding, and will lapse if they are not accepted by the customer within 30 calendar days. Offers and quotations only become legally binding once they have been signed by both the customer and us. We reserve the right to refuse certain orders without giving reasons.

Article 3 – Prices and payment

The prices for our goods and services are stated in the offer or quotation. Prices are exclusive of VAT.

Prices listed on our website are subject to change without prior notice.

All invoices must be paid within 14 days of receipt, unless a different due date is specified in the offer or quotation. If a deposit is required, we will only commence work once the deposit has been received.

In the event of late payment, the customer shall, by operation of law and without prior notice of default, be liable to pay default interest of 1% per month or part thereof from the due date of the invoice. In addition, a fixed compensation of 10% of the invoice amount, subject to a minimum of 250 euros, shall be payable, without prejudice to any further compensation and costs.

Any disputes must be raised by registered letter within five working days of receipt of the invoice, failing which they will be deemed inadmissible.

Article 4 – Affiliate Links

This website contains affiliate links. If you make a purchase or booking via one of these links, the owner of this website may receive a commission. This does not affect the price you pay.

The affiliate links included are used solely to help fund and maintain this website. They do not influence the content of our articles or recommendations, which are always compiled in good faith.

Article 5 – Typographical errors and Disclaimer

We are not responsible for typographical errors or inaccuracies relating to descriptions, prices and availability. We reserve the right to correct any errors or inaccuracies and to amend or change information at any time without prior notice.

This website is provided ‘as is’. The author and publisher accept no liability for any errors or omissions, nor for any loss or damage suffered as a result of using the information on this website, whether physical, mental or financial.

Article 6 – Term and termination

Our contracts are entered into as described in our offers and quotations. We may terminate the contract unilaterally and without judicial intervention if the customer is insolvent or fails to settle their invoices.

Article 7 – Intellectual property rights

Our website, logos, text, photographs, videos, names and all other communications are protected by intellectual property rights, which are held by us, our suppliers or our business partners.

The text, images, photos and videos on our website are for illustrative purposes only; no rights may be derived from them.

Intellectual property rights include patent rights, copyright, trade mark rights, design rights and/or other intellectual property rights.

It is prohibited to use and/or make alterations to the intellectual property rights as described. Customers and website visitors may not copy or reproduce our drawings, photographs, videos, names, texts, logos, colour combinations, etc. without our prior written consent.

Article 8 – Processing of personal data

We are the data controller and process your personal data in accordance with the General Data Protection Regulation (GDPR).

For further information on the processing of personal data, please refer to our Privacy Policy.

Article 9 – Liability

We shall not be liable, except in cases of wilful misconduct or gross negligence. Furthermore, we shall not be liable for any direct or indirect loss or damage (such as consequential loss, loss of profit, loss of savings or business interruption) for which we have not expressly provided for liability in these terms and conditions. Our liability is in all cases limited to the amount of the price agreed for that order (excluding VAT).

We aim to provide access to the website 24 hours a day, 7 days a week. However, due to the technical nature of the internet and the need for periodic maintenance, we cannot guarantee uninterrupted access. In the event of an acceptable interruption, we will do our utmost to resolve the issue as quickly as possible.

Descriptions of products and services are as accurate as possible. Information provided on our website is provided ‘as is’. We accept no liability whatsoever for any loss or damage (whether physical or mental) caused by the use of information from our website. Descriptions of products and services are subject to change without prior notice.

Although we compile our information with the utmost care, we cannot guarantee that all information is complete, up to date or free from error. The owner of this website accepts no liability for any loss or damage arising from the use of the information provided.

Article 10 – Force majeure

In the event of force majeure, we are not obliged to fulfil our obligations. We may suspend our obligations for the duration of the force majeure or terminate the contract permanently.

Force majeure refers to any circumstance beyond our control that prevents us from fulfilling our obligations in whole or in part, such as war, strikes, unexpected traffic jams, accidents, fire, operational disruptions, power cuts, disruptions to networks or communication systems, and late deliveries from suppliers.

Article 11 – Validity and nullity

These Terms and Conditions constitute the entire agreement between the customer and us in relation to the matters set out herein.

If, at any time, one or more provisions of these Terms and Conditions are unlawful, void or unenforceable, that provision shall be deemed severable from the Terms and Conditions, without affecting the validity of the remaining provisions.

Article 12 – Governing law and exclusive jurisdiction

All disputes relating to or arising from our offers, quotations and agreements shall be governed exclusively by Thai law. In the event of a dispute, the courts of the judicial district in which our registered office is situated shall have exclusive jurisdiction.